ChessIdea help
Contact ChessIdea
For product questions, website privacy enquiries or bug reports, contact the independent developer using the email below.
Public support contact
ChessIdea is the intended new name for ChessTrainer. This is the same Windows desktop product in development.
Support and product questions
You can send technical questions, bug reports and general product questions. No response-time guarantee is offered.
Useful details for a report
- Application version and the relevant workspace.
- What you expected, what happened and the steps to reproduce it.
- A minimal, non-sensitive example if needed.
Do not send credentials, full license keys, payment details, private database files or personal game information.
Read the troubleshooting checklist